Registered Australian Aged Care Provider · Categories 1–6 · All Greater Melbourne
·
Aligned with the new Aged Care Act 2024
·
Servicing All of Greater Melbourne
E
Aged Care · VIC
Categories 1–6
- Aged Care Act 2024
Aged Care Categories 1–6, explained.
Under the new Aged Care Act 2024, every registered aged care provider in Australia must register against one or more of six service categories. My Evervale is registered for all six so we can support your loved one through every stage of their journey.
Why categories matter
The Aged Care Act 2024 replaces the old, fragmented system with a single registration framework. A provider’s category determines what kind of care they can legally deliver. Most providers register against one or two meaning families often have to switch providers as needs change.
My Evervale is purpose-built to register across all six categories. That means a person can come to us for occasional in-home help, transition to more Support at Home as needs grow, then move into our residential aged care home — all with the same care team and continuous records.
The Six Categories
What each category covers
1
Home & Community Services
Day-to-day support that helps older Australians remain independent at home and connected to their community.
- Domestic assistance
- Meal preparation & delivery
- Social support & companionship
- Transport to appointments
- Community engagement programs
2
Assistive Technology & Home Modifications
Equipment, technology and home changes that support safe, comfortable living at home.
- Mobility aids & equipment
- Bathroom & access modifications
- Smart-home safety solutions
- Personal alarms & monitoring
- OT-led assessment & install
3
Advisory & Support Services
Guidance, navigation and care planning to help families understand their options and choose with confidence.
- Care navigation & advocacy
- My Aged Care liaison
- Family education sessions
- Complex case planning
- Cultural and language support
4
Personal Care & Care Management
Hands-on personal care delivered by trained, vetted carers coordinated by a dedicated care manager.
- Showering, dressing, grooming
- Toileting & continence support
- Medication prompting
- Mobility & transfers
- Care plan coordination
5
Nursing & Transition Care
Clinical nursing care and short-term transition support after hospital wherever you call home.
- Registered & enrolled nursing
- Wound, continence & diabetes care
- Medication management
- Hospital-to-home transition
- Restorative & reablement programs
6
Residential Care (incl. Specialised Support)
24/7 residential aged care including dementia-specialised environments when home is no longer the safest option.
- Permanent residential care
- Dementia & memory support
- Short-term respite care
- Palliative care
- Specialised behaviour support
How categories map to the care your loved one needs
You don’t need to know which category fits that’s our job. But here’s a rough guide:
- “Mum just needs a bit of help around the house” → Categories 1, 4
- “Dad needs help showering and his medications managed” → Categories 4, 5
- “We need a stair lift and a shower rail” → Category 2
- “We don’t know where to start — can someone explain our options?” → Category 3
- “Mum needs a registered nurse to manage her wound care” → Category 5
- “Dad’s dementia means he needs 24/7 specialised care” → Category 6 (specialised)
Why we register for all six
Aged care needs change. Often slowly, sometimes overnight. The traditional model forces families to switch providers when needs escalate losing trusted relationships, established routines and clinical history at the worst possible moment.
By being registered for all six categories, My Evervale can:
- Start with a small home-care arrangement and scale as needs grow
- Add nursing or allied health without bringing in another provider
- Coordinate assistive technology and home modifications in-house
- Transition into our residential home with continuity of care team
- Deliver dementia-specialised support when needed
What the new Aged Care Act means for providers
The Act came into force from late 2025, replacing the Aged Care Act 1997. It introduces:
- A new Statement of Rights for older Australians, with enforceable obligations on providers
- The strengthened Aged Care Quality Standards now seven standards focused on outcomes, not paperwork
- The Support at Home Program, replacing Home Care Packages from 1 July 2025
- A unified provider registration system with the six service categories
- Stronger oversight by the Aged Care Quality and Safety Commission
Read our plain-English guide to the Aged Care Act 2024 for more detail.
Talk to a coordinator about which categories fit
You don’t need to figure this out alone. We’ll match the right care to your loved one’s needs.